The Only ITSM Platform Built for the A.I. Era

  • Improve self-service by 3x: Conversational, interactive support on the web, via email, or through Slack or Microsoft Teams

  • Cut your ticket volume by 50%

  • Available as a standalone service desk, or alongside Jira or ServiceNow

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Talla supports Slack and Microsoft Teams integrations.

Over 2,000 Companies Use Talla to Work Smarter

With Talla
HR & IT Teams can...

Rise Above The Busywork.

Is your day filled with countless interruptions that are often the same question asked by different employees? Talla can handle repetitive tasks and queries so you don’t have to. Train Talla once to give employees the information they need, as they need it.

Increase Employee Engagement

Your employees are working in chat interfaces like Slack, Hipchat, and MS Teams. Talla helps you engage with them where they are -- in chat. Employees can easily find the information they're looking for, and you benefit from increased engagement and happier employees. It's a win-win.

Manage Employee Requests and Tickets

Say goodbye to juggling a constant stream of emails, chat messages, and drop-ins to your desk. Talla gives you an easy-to-use dashboard to manage, prioritize, and respond to inquiries, all in one place.

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Answer Repetitive Questions Once

Use Talla’s conversational knowledge base to answer frequently asked questions, giving you the ability to answer, “What’s our wifi password?” only once. Employees will be able to easily ask Talla, and if the information doesn’t already exist, Talla will find it and learn over time.

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Keep Employees Engaged

Onboarding new employees too often stops on day one. Employees need information continuously to learn about their job and company. Deliver information as it’s relevant to set employees up for success, all within chat.

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Talla has been featured on

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Learn How Enterprises Can Effectively Evaluate and Deploy Chatbots

What IT teams need to know about bots and data security

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